Clare College Cambridge

Getting Connected to the College Network

The College provides all undergraduate, and most graduate rooms with a wired network connection. We also supply Eduroam and Lapwing WiFi across most of the College campus.
Those staying in rooms with a College provided network connection will automatically be charged for the service. If you do not wish to use this service you need to Opt-out at the start of each academic year. For more information about charges: click here

There are 4 steps to getting connected:

1. Read the College Network Rules
2. Secure your PC: Run the latest Windows Security Disk (Available from the Porters' Lodge)
3. Inform the IT Department that you've completed steps 1 and 2
4. Plug in, open your web browser and register

Also see Connection Troubleshooting below:

1. Read the College Network Rules

Use of the College network is subject to the College network rules and University regulations. Our aim is to provide a useful network facility while preventing misuse. By connecting to the College network you agree to be bound by these rules, please read them carefully. If you have any questions, please contact us.

2. Secure your PC: Run the latest Windows Security Disk available from the Porters' Lodge

[At this time, Mac and Linux Systems don't present a significant virus or malware risk to the network , so those users can skip to step 3]

Windows Users: Before you connect to the College's network we'd like to be sure that your machine isn't riddled with viruses, overrun with spyware and has all Windows patches applied. We issue free security software specifically for Windows users.

The disk, which can be obtained from the Porter's Lodge has the latest version of McAfee Enterprise Anti-Virus/Malware, SpyBot Anti-Spyware software, as well as the latest Windows patches. We insist that all of the above is installed on your machine, with full Virus & Spyware scans performed before you connect to our network.

It sounds complicated, but there are instructions: Simply insert the disk into your computer, a menu should auto-run and appear on the screen. If the menu does not appear, browse the Disk and run menu.exe. Click the 'Read Me First' button and read the instructions before starting. If you have any difficulties, let us know, we're pleased to help.

3. Inform the IT Department that you have completed steps 1 and 2

In Person: Let us know that you've performed this step by completing the register in the O Staircase stairwell or telling a member of staff in O3.
By Phone: Call us on the IT Helpline +44 (0)1223 7 61608
By Email: You can email us at: itsupport@clare.cam.ac.uk

Your room port will be then be activated - this may take around 24 hours depending on how many applications we have; please be patient!

4. Plug in, open your web browser and register

  • Plug your computer in using an ethernet cable to your room's wall connection (if there is more than one outlet, choose the left-hand one). 
    If you don't have a cable, you can borrow one from the IT Department, we have 1m, 3m, 5m, and 10m lengths available.
  • Open your web browser. You should be redirected to the Clare Network Registration page: https://register.clare.cam.ac.uk/ 
    You will need either your Raven or DS password for verification.
    There is a link on the page to collect your Raven and DS passwords if you do not have them yet.
  • Choose Express registration unless you have any special equipment or need an additional IP address.

Connection Troubleshooting


Check that your Network card is set to obtain an IP address via DHCP
You may still be configured for your home network. The guides below will help you reconfigure your network settings to work at Clare.

Instructions for Windows Vista
Instructions for Windows 7
Instructions for Mac OSX

Still waiting for a connection?

Contact the IT Department if your room port is not working within 24 hours of you notifying us that you have completed steps 1 and 2.